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At this point
you may have the burning desire to state that, "I'm
no salesperson!" Wrong! Most of you have been sales
people since you were very young. The art of selling
is simply educating some one as to your point of view,
and motivating them to take action.
I know I
have one product that no one else has, that's me!
I have not simply memorized ideas, I have made them
part of my life.
If two actors
are given the same script to read, one may read the
lines with feeling, while another may truly feel their
meaning.
The difference
between winning and losing is not always what you say,
it's how you say it. Success in business is turning
simple ideas, into unique products or services.
The key is striving for excellence, not perfection.
Being obsessed with perfection is unhealthy. No one
has ever written a perfect resume. No one has ever written
a perfect sales pitch, or marketing plan. Excellence
is about being better than your competition in a certain
area. Excellence is being the best than you can be on
any given day. Excellence is the ability to do the exercises
of success.
You have something different that no one else has to
offer, your personal perspective.
The difference between you winning and losing is your
ability to sell your uniqueness.
Sales skills
are simply communications skills, people skills.
In order
to create a successful business, it's necessary to know
how to sell -- not only the product or service, but
yourself as well. You may have to sell your business
idea to a banker to get a loan, or to a prospective
employee, partner, or associate. Every person on your
staff who meets or greets people face to face or over
the phone must be aware of selling and servicing clients.
You can apply
the skills of selling to many walks of life. If you
are looking for a job, looking for a date, or even coaching
a little league team, aren't you really educating someone
about your point of view, or objective, and then motivating
them to take some action?
It's been
said that nothing happens in business until somebody
sells something. For a business to be successful, it
has to get its products or services into the hands of
a paying client. The old story of if you build a better
mousetrap, they'll beat a path to your door, just doesn't
work in today's marketplace.
Don't be
intimidated by the need to be a salesperson. In the
art of selling you are simply answering the question:
Why should anyone buy your product?
The art of
servicing is making sure that once you made the sale,
you have a repeat sale anytime the need is present.
In servicing you are simply answering the question:
Why should anyone come back again?
Qualify your
customer--learn what makes him tick - ask questions.
Let the customer talk -probe to find out as much as
you can.
The bottom
line to selling, and any form of communicating, is ask
questions, and listen carefully to the answers. You'll
learn a lot more with your ears open than you will with
your mouth open.
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